A woman counselor talking to a family of three sitting on a gray couch in a living room. The family includes a man, a woman, and a young girl, all smiling and engaging in conversation.

Contact

We’re on standby, ready to assist! If you’re curious about our offerings, keen on booking an
appointment, or simply require some advice for the journey ahead, we’re all ears. Don’t be a
stranger, make the first move, and let’s get the ball rolling.

Send Us a Message

Have questions? Send us a message—we’re here to help!

Email
theteam@pfecteam.com

Phone Number
847-801-9180

Address
Downers Grove, IL 60515

Office Hours

  • Monday – Friday: 9:00 AM – 7:00 PM

  • Saturday: Limited Availability

  • Sunday: Limited Availability

Note: We do our best to respond within 1-2 business days. If this is an emergency, please call 911 or reach out to a crisis resource.

Frequently Ask Questions

Before you reach out, here’s what you might want to know:

  • Yes! We are in-network with the following insurance providers:
    Anthem EAP
    Carelon Behavioral Health
    Oscar
    United Healthcare
    Optum
    Oxford
    Blue Cross Blue Shield (BCBS)
    Aetna
    Cigna

    If you don’t see your insurance listed, you may still have out-of-network benefits that allow you to get reimbursed for therapy. We can provide a superbill to help with this process. If you have questions about coverage, we recommend checking with your provider or reaching out—we’re happy to help you navigate your options!

  • We make scheduling as easy as possible! You can:

    • Book directly through Zocdoc.

    • Fill out our contact form on this page, and we’ll reach out within 1-2 business days.

    • Email us at theteam@pfecteam.com.

    • Call us at 847-801-9180—if we’re in session, leave a voicemail, and we’ll call you back.

    Not sure where to start? Reach out, and we’ll help you figure out the best next steps!

  • We see:

    • Kids (5+) and Teens—especially those struggling with school anxiety, school refusal,
      and family stress.

    • Young Adults & Adults—navigating life transitions, relationships, and mental health
      challenges.

    • Couples—working through communication struggles, conflict, and connection.

    • Families & Parents—because support works best when everyone is involved.

    Not sure if we’re the right fit? Let’s chat and see how we can help.

  • Your first session is about getting to know you—no pressure, no judgment, just a space to
    talk. We’ll focus on:

    • Understanding what’s bringing you in—whether it’s anxiety, school struggles,
      relationship challenges, or family stress.

    • What’s working (and what’s not)—so we can figure out how to best support you.

    • Setting initial goals for therapy—even if you’re unsure, we’ll figure it out together.

    • Building comfort and trust—so you feel supported from the start.

    For individual therapy, we’ll explore your personal goals and what support looks like for you.
    For couples therapy, we’ll focus on relationship dynamics, challenges, and strengths.
    For family therapy, we may meet with parents first or together—it depends on what feels right.
    Therapy is a process, and we’re here to help you feel comfortable, heard, and supported every step of the way. Let’s get started!